Anil Bilgihan

Associate Professor

Florida Atlantic University


Anil Bilgihan is a renowned services marketing expert with a specialization in information technology applications in the tourism and hospitality industries. He joined the College of Business at FAU in 2013 from the Ohio State University. Since joining FAU he has published over 110 peer-reviewed scientific articles that were cited over 11000 times. He is the author of a widely adopted hospitality information systems textbook. His research involves the use and impact of technology, user experience, digital marketing, and online social interactions in the services industries that appeared in prestigious journals including Tourism Management, Information & Management, Internet Research, Journal of Business Research, International Journal of Hospitality Management, Computers in Human Behavior, Electronic Research Commerce and Applications, Journal of Service Management, and International Journal of Information Management among others. He is the recipient of several awards including the Cisco Extensive Research Award, FAU Scholar of the Year Award, and Highly Commended Award winner of the Emerald/EFMD Outstanding Doctoral Research Awards.